Connecting Specialized Communities Worldwide

Think Services connects specialized communities using innovative media, educational events, consulting, training and certification.  Providing comprehensive opportunities for people to learn from, network with, and inspire each other, Think Services builds strong brands and works within communities to foster a unique affinity with its products and services.

Think Services’ flagship products include the Game Developers Conference, the Webby Award-winning Gamasutra.com, Game Developer magazine, the International Customer Management Institute, the Help Desk Institute, and Dr. Dobb's Journal.

Connecting: Game Industry Professionals

Think Services’ runs the Game Developers Conference (GDC), the world’s largest professionals-only game industry event.  Presented every spring in San Francisco, it is the essential forum for the creators of computer, console, handheld, mobile, and online games.  The GDC attracts 18,000 attendees, and is the primary global meeting place where game developers and business decision-makers involved in the development of interactive games gather to exchange ideas and shape the future of the industry. 

Think Services also produces the top game industry online resource, Gamasutra.com, and top publication for game developers, Game Developer magazine. Gamasutra.com is an internationally recognized online community with nearly 400,000 registered members. The leading game development site since 1997, it provides features, industry news, product news, job listings, comprehensive resume and contractor databases, and a directory of schools and training programs relevant to game developers. Game Developer features postmortems, product reviews, and strategies for creating innovative, successful games from industry leaders and game development experts.

Connecting: Customer Management Professionals

ICMI, International Customer Management Institute, is the global leader in providing educational tools and services to the call center industry. Using a variety of consulting services, training opportunities, seminars, conferences, trade shows, publications and an active professional membership organization, ICMI provides the comprehensive information resources required by call center professionals to achieve operational excellence, attain superior business results, and enhance the strategic value of every customer interaction.

ICMI’s online publication CMI and its events, including the Annual Call Center Exhibition (ACCE) and Call Center Demo and Exhibition conferences, continue to lead the industry.  And ICMI’s growing membership community now includes professionals representing organizations in over 50 countries.

Connecting: IT Service and Support Professionals

The Help Desk Institute (HDI) is the world’s largest IT service and support membership association and the industry’s premier certification and training body. Guided by an international panel of industry experts and practitioners, HDI is the leading resource for helping desk/support center professionals understand emerging trends and find out about industry best practices and how to implement them. HDI provides members with a vast repository of information resources, networking opportunities and the largest industry event - the HDI Annual Conference and Expo. Headquartered in Colorado Springs, Colorado, HDI offers training in multiple languages and countries. 

Connecting: Software Development Professionals

Dr. Dobb's Journal – an award winning publication – is recognized worldwide as the leading resource for the professional software development community.  By running some of the premier independent technical events and conferences (SD West, SD Best Practices, and Dr. Dobb’s Architecture and Design World) for software development professionals, and one of the web's most comprehensive sites for these professionals (Dr. Dobb's Portal),  Dr. Dobb's attracts the industry's most authoritative audience of professional developers, architects and managers. This comprehensive media network provides marketing partners highly actionable integrated marketing solutions to reach the software development buying team.

Connecting: Real People in Virtual Worlds

Think Services’ Metaverse Group works with customers to create unique events that promote deep engagement and nurture community. The group integrates Second Life and the web to reach global markets while leveraging Think Service's trusted brands to acquire highly-qualified audiences and bring them into the online virtual world. Think Services is the first global media company registered by Linden Lab as a full-service content developer in Second Life, the popular and fast-growing multi-user virtual reality environment.